February 7, 2023

Example of a Satisfaction Guarantee for Real Estate Agents

Offering guarantees to prospective customers is a surefire way to set yourself apart from your competition.

There are many types of guarantees a real estate agent can offer like:

  • Cancellation Guarantees
  • Satisfaction Guarantees
  • Performance Guarantees
  • Statistical Guarantees

If you are searching for a set of guarantees you can offer to prospective home sellers to help you win the business, you might consider offering something like the following.

Six Seller Satisfaction Guarantees


You will be kept posted on the progress of the sale of your home with an update every week. Your phone calls will be returned by a qualified Team Member within 24 hours.

GUARANTEE: If we fail to update you weekly or fail to return your call within 24 hours, we will give you $200 cash*.


Guarantee #1 is a good example. We are not going to wildly promise you the moon and stars to get your business. We will tell you what we can and will do, exactly how we operate, as well as what we will not do, up front, in clear language. When we list your home, we will give you a detailed Professional Service Agreement in writing.

GUARANTEE: if at any time, we fail to honor that agreement, we will pay you $500* cash.


We get you top dollar. Our track record and statistics prove it.  But we will never play the ‘bait n switch’ game of promising to get you a wholly unrealistic price just to get your listing, then wearing you down with lowball offers. Unfortunately, this does go on in our business.

GUARANTEE: for every $5,000 we sell your home for, below the agreed-upon range, we will pay you $500.00 in cash (up to a maximum of $1,000).  We will also buy your home for a pre-agreed price at any time you like*.


We implement a complete marketing program, to sell your home. You know in advance what will occur step by step, and will receive weekly marketing updates. And we set a “target range” for the timing of the successful sale of your home. In many cases, we will sell your home faster.

GUARANTEE: If we fail to sell your home within 90 days we will pay you  $100.00 each week after that (up to a maximum of $1,000)*. We will also buy your home for a pre-agreed price at any time you like*.


Everything stated about Rick Kendrick and the Team throughout these materials is summarized in our “FACTS” brochure. This is an accurate, factual representation, fully supported by documentation, provided on request.

GUARANTEE: If anyone can demonstrate that any of these statements or statistics summarized in the “FACTS” brochure is false, Rick Kendrick will donate $5,000 to the charity of their choice.


Our marketing systems and consumer programs automatically sift and sort out the best-qualified prospects for your home.  We will not ask you to leave your home and allow us to show it to any Buyer unless they have been prequalified to buy your home and are genuinely interested in your home’s features.  We will not just give lip service to “Only Qualified Buyers Need to Apply” for your home.

GUARANTEE:  If we ever show your home to a Buyer who later tells us they don’t qualify for a loan, we will pay you $500.00 cash*.

Benefits of Using Guarantees

Can you see how amazing it is to utilize these awesome guarantees in your real estate business?

*The financial penalties for non-performance come in the form of a closing cost credit.

What guarantees are you prepared to offer your prospective sellers when you meet with them? Comment Below!

About the author 

Rick Kendrick

Rick Kendrick, a Palm Beach Realtor, is the proud owner of Your Home Sold Guaranteed Realty of Florida. With an exceptional track record, Rick has earned the distinction of being an award-winning real estate agent, placing him among the top one percent of agents in the industry. Headquartered in North Palm Beach, Florida, Rick leads his own Real Estate Team, covering the Southeastern region of Florida, while also maintaining a vast network of agents throughout North America.

Rick's outstanding achievements have not only impressed his clients but have also captured the attention and admiration of prominent media outlets and celebrities alike. Renowned platforms such as Fox, CBS, NBC, and ABC have featured Rick, showcasing his expertise to audiences far and wide. His real estate acumen and remarkable success stories have also been shared on popular radio stations, including 850 WFTL News Talk and Sunny 107.9 FM. Listeners are captivated by Rick's wealth of knowledge and his unwavering passion for the industry.

In addition to his accomplishments as a real estate agent, Rick Kendrick is also the charismatic host of a captivating Real Estate Talk Show. Every week, Rick invites esteemed guest co-hosts to join him, creating a dynamic and insightful experience for his audience. With his extensive knowledge and expertise, Rick engages in thought-provoking discussions with his guests, sharing valuable insights, trends, and tips related to the real estate market. The talk show serves as an educational platform, not only for viewers seeking knowledge but also as a stage for industry professionals to share their experiences and expertise. Anyone interested in the world of real estate would find Rick's talk show to be a must-watch, as it offers a unique opportunity to learn and stay informed.

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